Shipping Policy
Last updated: 24/7/2026
Order Processing
Orders are generally processed within 1–2 business days after confirmation. Processing may take longer during sales, public holidays, or unusually high demand.
Delivery and Tracking
Delivery timelines depend on your location and courier availability. Tracking information is provided after dispatch and can be viewed in your EEYEE order portal.
Delays
Weather, courier operations, public holidays, transport disruption, and other unforeseen events can affect delivery timing. These events are outside EEYEE's control, but we will help wherever possible.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address, PIN code, and phone number. EEYEE is not responsible for delays or failed deliveries caused by incorrect information.