Cancellation Policy
Last updated: 24/7/2026
Customer Cancellations
Customers may cancel an order before dispatch. Orders that have already been shipped generally cannot be cancelled and must follow the Return & Refund Policy, if eligible.
EEYEE Cancellations
EEYEE may cancel an order because of inventory issues, pricing mistakes, technical errors, fraud prevention, or payment verification failure.
Refunds
Approved cancellations of prepaid orders are refunded to the original payment method.