Return & Refund Policy

Return Window Return requests must be submitted within 48 hours after successful delivery. Return Conditions Products must be unused, unwashed, unaltered, undamaged after delivery, and returned with original tags and original packaging. Eligible Returns Damaged product, defective product, wrong product received, or wrong size shipped by EEYEE. Non-Eligible Returns Change of mind, wrong size selected by the customer, normal colour variation due to display settings, used or washed products, missing tags, missing packaging, and requests made after 48 hours are not eligible unless required by applicable law. Verification and Inspection EEYEE may request clear photographs or videos before approving a return. Every returned product undergoes quality inspection before refund approval. Refunds For prepaid orders, approved refunds are issued to the original payment method after successful inspection. The time taken for the amount to appear depends on the customer's bank or payment provider. Your order portal shows refund status and estimated processing information.